RETURNS & REFUNDS

At Znlyrion, we want to ensure our customers are fully satisfied with their purchase. We offer a 14-day no quibble free returns & refund for items that are in their original condition and packaging, including all tags and paperwork. Return cost are Customer responsibility.

Order Refund

For any damaged or defective items, please contact us immediately with pictures of the damage or issue and we will work with you to provide a replacement or refund.  Refunds will be issued to the same payment method that was used for the original purchase. 

Item Exchanges

We accept returns and exchanges within 14 days of receiving your purchase. Please contact us and provide your order number and the item you would like to exchange, we may provide you with a Return Authorization Number. Without this number, we may not be able to process your return or exchange. Please note that shipping costs are non-refundable for item exchanges.

Return Cost

 

Orders that Cannot Be Refunded or Returned

For the following products and services, we do not offer refunds:

• Products marked with a "Final Sale" label
• Znlyrion Gift card